pg50 Terms & Conditions

1 Introduction & Definitions

These Terms & Conditions ("Terms") form a legally binding agreement between pg50 ("Platform", "we", "us") and any user of the Platform ("you", "user", "player"). By accessing the pg50 platform, completing registration, or using any service, you automatically agree to these Terms.

"Platform" refers to the pg50 website, its associated mobile version, and all services operated under this domain. "Gaming Services" refers to slots, casino games, sports betting, and other interactive entertainment services available on pg50.

These Terms may be updated. In the event of changes, we will publish a notice on the Platform. Continued use of the Platform after any changes will be considered acceptance of the revised Terms.

2 Eligibility & Age Requirements

To open an account and use the services on pg50, you must meet the following conditions:

You must be at least 21 (twenty-one) years of age. Minors are strictly prohibited from opening an account or playing any games.
You must not reside in a jurisdiction where online gaming is completely prohibited.
You must register as an individual, in your own name — not on behalf of any company or third party.
You must not have had a previous account on pg50 that was closed or banned for any reason.

pg50 reserves the right to request age or identity verification at any time. An account may be restricted until verification is complete.

3 Account Registration & Security

3.1 Registration Process

To open an account on pg50, you must provide accurate, complete, and up-to-date information. Providing false information may result in account suspension or cancellation and any pending withdrawals may be withheld.

3.2 One Account Policy

Each user may hold only one account. If multiple accounts belonging to the same person ("duplicate accounts") are identified, pg50 may immediately close all related accounts and forfeit any bonuses or winnings.

3.3 Password & Security

It is your responsibility to keep your account login details confidential. You are fully responsible for all activity that takes place under your account. If you suspect unauthorized access, contact [email protected] immediately.

4 Deposits, Withdrawals & Payments

4.1 Accepted Payment Methods

pg50 currently supports transactions through the following mobile financial services in Bangladesh: bKash, Nagad, Rocket (Dutch-Bangla Bank mobile wallet), and Upay. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.2 Minimum Limits

Minimum deposit: ৳100 (via any method)
Minimum withdrawal: ৳800
Typical withdrawal processing time: 5–30 minutes

4.3 Withdrawal Terms

Before requesting a withdrawal, your account must have sufficient funds and all applicable wagering requirements must be met. pg50 may temporarily hold a withdrawal during a verification process or if fraud is suspected. Withdrawals will always be made through the same method used for the deposit.

4.4 Account Ownership

Deposits must be made from the player's own mobile financial service account. Use of third-party accounts is prohibited. Funds involved in a violation of this rule may be forfeited.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

The pg50 welcome bonus is a 100% bonus on the first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20x the bonus amount (on the bonus amount only, not on deposit + bonus). For example: receiving a ৳1,000 bonus means a total of ৳20,000 must be wagered before bonus winnings can be withdrawn.

Bonus funds cannot be withdrawn before the wagering requirement is met. The deadline to complete wagering requirements is within a set number of days after the bonus is issued.

5.3 Bonus Abuse Policy

Creating multiple accounts to obtain bonuses, using a VPN, or employing any other fraudulent method is strictly prohibited. If such activity is detected, pg50 may forfeit the bonus and all related winnings and close the account.

5.4 VIP Program

The pg50 VIP Program has four tiers: Bronze, Silver, Gold, and Platinum. As you move to a higher tier, the weekly cashback rate increases — up to 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. Final decisions regarding VIP benefits are entirely at pg50's discretion.

6 Gaming Services & Fair Play

6.1 Game Outcomes

All games on pg50 are operated using fair Random Number Generator (RNG) technology. Game outcomes are not determined by any external factor or a player's prior activity.

6.2 Technical Issues

If a game result is voided due to a server outage, internet disconnection, or other technical fault, pg50 will refund the amount of the bet placed. In such situations, pg50's decision is final.

6.3 Authorized Gaming

Players are strictly prohibited from unauthorized modification of pg50 platform software, use of automated bots or scripts, or gaining an advantage through any other fraudulent method. If such activity is detected, the account will be closed immediately.

7 Sports Betting Special Terms

The following general rules apply when placing bets in the pg50 sports betting section:

Bets placed after an event has started ("live bets") are only accepted in the live betting section. Bets cannot be placed in the standard betting section after a match has begun.
If an event is cancelled or postponed, the stake placed on that bet will be refunded or an alternative settlement will be arranged.
In the event of odds changes, the odds at the time the bet was accepted are final.
If a result is disputed, pg50 will settle based on the official result from the relevant sports governing body.

8 User Conduct & Prohibited Activities

The following activities are strictly prohibited while using the pg50 platform:

Depositing funds from illegal sources or conducting money laundering activities.
Attempting to gain unauthorized access to another player's account.
Intentionally exploiting platform vulnerabilities or bugs.
Threatening, abusing, or engaging in offensive behavior toward other players or staff.
Engaging in collusive betting to transfer bets or balances between accounts.
Operating an account using a false identity or another person's information.

For any of the above violations, pg50 may immediately suspend or permanently close the account, forfeit all winnings and bonuses, and take legal action if necessary.

9 Privacy & Data Protection

pg50 uses SSL encryption technology to keep your personal and financial information secure. To learn more about how your information is collected, used, and protected, please read our Privacy Policy.

By registering your account, you consent to pg50 processing your information for the purpose of providing the necessary services. Your information is not sold or shared with third parties, however it may be disclosed to authorities if required by legal obligation.

10 Responsible Gaming

pg50 treats responsible gaming as its highest priority. Our platform is for entertainment purposes only and is intended solely for those aged 21 and above. If you feel your gaming habits are getting out of control, please contact our support team.

pg50 provides deposit limits, session limits, and self-exclusion options when needed. To learn more about responsible gaming, visit our Responsible Gaming page.

11 Account Closure & Termination

11.1 Closure at Player's Request

You may request account closure at any time by emailing [email protected]. You will be given the opportunity to withdraw all valid balances before the account is closed.

11.2 Closure Initiated by pg50

In the event of any breach of these Terms, if fraudulent activity is detected, or for legal or regulatory reasons, pg50 reserves the right to close any account without prior notice.

12 Limitation of Liability

pg50 will not be held liable for the following:

Losses incurred by a player due to internet disconnection or technical issues.
Issues arising from third-party software or services.
Any losses caused by a player providing incorrect information.
Force majeure events — such as natural disasters, war, or government restrictions.

In any dispute, pg50's server logs and data will be treated as conclusive evidence.

13 Dispute Resolution

For any dispute or complaint, please first contact us by email at [email protected]. Our support team is available 24/7 to respond in Bengali and English.

When submitting a complaint, include your account ID, a description of the issue, and the relevant dates and amounts. The support team will review the complaint and attempt to provide a resolution within a reasonable time. pg50's final decision will apply to all disputes.

14 General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and all other applicable policies, form the complete agreement between pg50 and the user.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be considered separate from the remaining Terms, and the rest of the Terms will remain in full effect.

14.3 Language

These Terms are written in Bengali. In any interpretive dispute, the Bengali version shall be considered authoritative.

14.4 Contact

For any questions regarding these Terms, contact us at: [email protected] or via 24/7 live chat.